Wednesday, 29 September 2010
Horrible day
So I had a horrible day today at Oomph. The morning was good, expect when Nikki kept coming and telling me what to do when I was about to do it or knew that's what needed to be done, but lunch was horrible. It hit at about 1230 till 200 and it was crazy, crazy busy. Every table was full and it was my job to cover the whole floor, take coffee's out, set tables with cutlery, clear tables and wipe them everytime but I swear it's too much work for one person. It's nothing like thebeach and I regret that it isn't. It's too hard and once I finally got my break at 205 I went to the toilet and had a little cry, then told myself I was done with crying until I was out of there. Carlos asked if it was my fault for things being behind ór messed up, not that I'm sure it was, but I tried to keep up as best I could. I wasn't prepared for it being that busy and it's so hard to prioritise with the coffee as well as set tables, wipe them and clear them. There are 20 tables and it's way too much. They should have 2 people for those duties, one for coffee and setting, one for clearing and wiping, or for each person to have their own half of the tables. It's too much. Nikki blamed me for the other girls, Jess and Amelia, having to set tables with cutlery but it's not always my fault as some people who order food don't have coffee so I don't see the order. Nikki said that only happens sometimes so she still kinda blamed me. I was ready to get the hell out of there, and even Jess said she wanted to leave. It was horrible. I collected so many plates by the end and had to dump them in the washing up area, which also has to be done by the front of house crew. It's stupid as they're not set up very well. They need that to be done by a kitchen hand and have the coffee cups and water glasses part set up with one of the washers we have here, one where you place the glasses in, give them a pump, and the brissles on the sides get the crap off. I hate how different the little things are. I'm a restaurant girl, not a cafe girl. I talked to mum on the phone about it and tried to mask my tears. I'll see how I go for the rest of the week and if I can't handle it I guess I'll have to say I'm done. I like it there though but the only thing I hate is that there's too much for me to do and not enough of me to get it all done. It's not fair and Nikki isn't sympathetic at all. Carlos is good, as he isn't really involved with giving orders, but it's Nikki I have to please. I don't know how it's going to go. I love getting up early and getting the bus, going to work and finishing in the afternoon. It feels short too, and knowing the cafe is closing at 330 makes the day feel short. If the work doesn't get better though I don't know if I'll be able to stay. It's almost perfect. I got called into thebeach by Ryan, a recently new guy who might eventually replace Joerg, the manager, when he leaves in December, for 6pm and I finished at 830pm so I might head off home now. I'm in the office upstairs relaying the horrible events of today. It was nice that Jess and Amelia sympathised with me and Amelia even rubbed my back. I told them I thought I was so behind and they were there for me, supporting, despite having their own work to do. It's hard. Anyway, enough of that. I need to put today behind me and see how tomorrow goes. Only then will I know what to do...
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